Privacy Policy
Last Updated: March 12, 2026
WaySide (“WaySide”, “we”, “our”, or “us”) operates the WaySide travel planning application and related services (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Service.
By using WaySide, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
WaySide is operated by:
Caspean
Ontario, Canada
If you have any questions about this Privacy Policy, you can contact us at:
2. Information We Collect
We collect information you provide directly to us, information generated through your use of the Service, and certain technical information automatically collected by our systems.
Account Information
When you create an account, we may collect:
- email address
- username
- display name
- profile photo (optional)
- bio or travel preferences you choose to add
You may sign in using third-party authentication providers such as:
- Google Sign-In
- Apple Sign-In
These services may share basic account information with us as permitted by their policies.
User Content
You may create, upload, or share content within the Service, including:
- trip itineraries
- itinerary items
- travel notes
- uploaded documents
- images or PDFs
- trip-related metadata
- shared trip content
Documents may include travel documents such as tickets, reservations, visas, or passports.
Users are responsible for the documents they upload and should avoid uploading information they do not wish to store in the Service.
Email Parsing
Users may forward travel confirmation emails to WaySide.
We process these emails to extract relevant travel details and automatically add them to your itinerary.
After processing, the original email content is deleted and not retained by our systems.
AI Features
WaySide may use artificial intelligence systems to assist users with:
- parsing travel emails
- generating itinerary suggestions
- analyzing itinerary items
- recommending travel activities
These AI features operate only on itinerary data and do not analyze uploaded documents.
Location Information
WaySide may collect location data when you explicitly enable location sharing or location-based features.
Location may be used for:
- searching nearby places
- sharing your location with trip participants
- enhancing travel recommendations
Location sharing is:
- optional
- user-controlled
- time-limited
Usage Information
We may automatically collect information about how the Service is used, including:
- device type
- operating system
- app version
- interaction events
- timestamps
- crash reports
We use tools such as Firebase Analytics and Firebase Crashlytics to help understand app performance and usage.
Analytics data may be retained for longer periods in aggregated or anonymized form.
Security and Abuse Prevention Logs
We may collect technical logs necessary to maintain the security and reliability of the Service, including:
- IP addresses
- login attempts
- device information
- timestamps
- system activity
These logs help detect fraud, abuse, and unauthorized access.
3. How We Use Your Information
We use collected information to:
- provide and operate the Service
- create and manage user accounts
- generate travel itineraries
- parse travel confirmations
- enable trip collaboration
- deliver notifications and alerts
- improve app functionality
- troubleshoot technical issues
- detect fraud or abuse
- respond to user support requests
4. Sharing Information With Other Users
WaySide is designed for collaborative travel planning.
Information may be visible to other users in the following situations:
Shared Trips
When you join a shared trip, other participants may view:
- itinerary items
- shared documents
- trip notes
- uploaded content
User Search
Users may search for other users by:
- username
- display name
Search results may display:
- username
- display name
- profile photo (if set)
Full profiles are only visible to:
- accepted friends
- users participating in the same trip.
5. Invitations
Users may invite others to join trips via:
- invite links
- username
- email invitations
If an invitation is sent to an email address, WaySide may send an email on behalf of the user to deliver the invitation.
6. Third-Party Services
WaySide relies on trusted third-party services to operate the platform, including:
- Google Cloud / Firebase – hosting, storage, analytics, and authentication
- Google OAuth and Apple Sign-In – authentication
- Apple App Store and Google Play – payment processing
- AI service providers – for itinerary assistance features
These providers process data only as necessary to deliver their services.
WaySide does not store or process payment information directly.
7. Data Retention
We retain personal data only as long as necessary to provide the Service.
Typical retention periods include:
- active account data: retained while your account is active
- deleted account data: removed within approximately one week
- automated system backups: retained for up to 30 days
Some information may remain in aggregated or anonymized analytics systems.
8. Account Deletion
Users may request deletion of their account.
When an account is deleted:
- personal account data is removed from active systems
- documents and personal trip data are deleted
- group trips with other participants remain active
Certain content contributed to shared trips may remain but will no longer be associated with your account.
9. Data Security
We implement reasonable technical and organizational safeguards to protect your information.
Security measures include:
- encrypted connections (HTTPS)
- secure cloud infrastructure
- access controls
- authentication safeguards
Access to user data is limited to authorized personnel who require it to operate, maintain, or improve the Service.
Despite these protections, no system can guarantee absolute security.
10. International Data Transfers
WaySide’s infrastructure is hosted on servers located in the United States.
If you access the Service from outside the United States, your information may be transferred to and processed in jurisdictions where data protection laws may differ from those in your country.
11. Children’s Privacy
WaySide is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such data has been collected, we will take steps to delete it.
12. Your Privacy Rights
Depending on your location, you may have rights related to your personal data, including the ability to:
- access your personal data
- request corrections
- request deletion of your account
- export certain data
WaySide provides account deletion and data export features within the app.
You may also contact us at:
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we will update the “Last Updated” date at the top of this policy.
Continued use of the Service after changes become effective constitutes acceptance of the updated policy.